Overview

One of the biggest frustrations for managers and their team, is absence from other colleagues. Unless managed properly, absence can become a norm within the workplace. This has a detrimental effect on productivity, team working and motivation. We therefore must manage absence in the same way we manage any other part of our job to ensure positive results. Our staff expect us to deal firmly and compassionately with repeated absence in order to keep the team on course. This course will help managers who wish to reduce staff absence and manage the situations more effectively.

Learning objectives

• Understand the consequences of absence in the workplace in terms of quality, finance and team working
• Understand the key causes of both short and long-term absence
• Best practice methods to manage absence
• Understand the legal responsibilities for managing absence
• Maximise attendance and motivate your team. .

Content

We will cover:

• Absence in the workplace – current statistical information
• Procedures to help manage absence
• The 'Return to work discussion'
• Gaining confidence in holding the interview using a consistent approach
• Questioning techniques
• How to measure and monitor absence successfully
• The importance of evidence of absence and any patterns that emerge from it
• Action planning with the staff member
• The difference between short/long term absence and the differing procedures to manage this
• Dealing with sensitive issues and ensuring confidentiality
• HR and their role in absence management
• Case studies will be used to help build confidence.  

Regent's College
 

At Your Venue - Talk To The Trainer
Training your people at your venue creates substantial cost and time savings. We train nationwide. Complete the form below and the trainer for this course will contact you within 24 hours. Or call 020 7622 2400.

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