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Overview
Britain is no longer characterised by a monoculture. Do you
engage with a range of communities from people with
disability, women, religious groups, new migrants or ethnic
minorities? In your work, are you required to relate to and
deliver a service to different sectors of your community? Do
you understand the culture, norms and practices that
characterise these diverse communities?
To understand and improve services to these communities
while improving your professionalism, this workshop will
raise your awareness, give you the confidence and comfort to
relate to a range of diverse people.
This workshop is for professionals in both public and
private sectors who regularly deal with diverse clients and
their communities, who want improve interaction and avoid
offence.
Content
We will provide you with some useful background and
practical tips to raise awareness and help you improve your
services. Elements in this workshop include:
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What is culture and what is diversity? Why are they
important?
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What are the examples of cultural norms and behaviours
with religious and faith groups, ethnic minorities,
people with disability, old and young people, women and
people from the gay community?
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The legislative framework.
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Improving your service.
The price
includes all refreshments as well as a hot a la carte lunch.
You will also receive a certificate of attendance as well as
course materials.
Where:
Regent's College Conference Centre Ltd,
Regent's Park, London NW1 4NS.

Regent's College
Other Course Available
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Preparing For The Gender Equality Duty
Conducting Equality Impact Assessments |
At Your Venue - Talk To The Trainer
Training your people at your venue creates substantial cost and time savings. We train nationwide. Complete the form below and the trainer for this course will contact you within 24 hours. Or call 020 7622 2400.
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If you have project or training needs, contact us now on 020 7622 2400, or Press Here to Email. |