Overview
Britain is no longer characterised by a monoculture.  Do you engage with a range of communities from people with disability, women, religious groups, new migrants or ethnic minorities?  In your work, are you required to relate to and deliver a service to different sectors of your community? Do you understand the culture, norms and practices that characterise these diverse communities?

To understand and improve services to these communities while improving your professionalism, this workshop will raise your awareness, give you the confidence and comfort to relate to a range of diverse people.

This workshop is for professionals in both public and private sectors who regularly deal with diverse clients and their communities, who want improve interaction and avoid offence.

Content
We will provide you with some useful background and practical tips to raise awareness and help you improve your services.  Elements in this workshop include:

• What is culture and what is diversity? Why are they important?
• What are the examples of cultural norms and behaviours with religious and faith groups, ethnic minorities, people with disability, old and young people, women and people from the gay community?
• The legislative framework.
• Improving your service.

The price includes all refreshments as well as a hot a la carte lunch.
You will also receive a certificate of attendance as well as course materials.

Regent's College

At Your Venue - Talk To The Trainer
Training your people at your venue creates substantial cost and time savings. We train nationwide. Complete the form below and the trainer for this course will contact you within 24 hours. Or call 020 7622 2400.

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