Overview
This course is designed to introduce new managers to the skills and knowledge necessary to deliver their responsibilities as managers and to help them develop in key areas such as leadership, staff management and motivation.

This workshop will benefit new managers or those developing into the role who would like guidance on good management practices and skills to become more successful.

Content
Through trainer input, group discussion and practical exercises participants will cover:

• What makes a successful manager
• Leadership verses Management
• Delegating work
• Dealing with difficult management situations
• Getting the best out of communication – inc teamwork
• Understanding the needs of others
• Getting the best out of people – including motivation
• Self awareness and understanding the emotions of others
• Managing people through change and transition
• Getting the best out of your team

The price includes all refreshments as well as a hot a la carte lunch.
You will also receive a certificate of attendance as well as course materials.

Regent's College

At Your Venue - Talk To The Trainer
Training your people at your venue creates substantial cost and time savings. We train nationwide. Complete the form below and the trainer for this course will contact you within 24 hours. Or call 020 7622 2400.

Course*	Course (s) Your Are Interested In Todays PA Minute Writing Made Simple Minute Writing Made Simple – 2 day Assertiveness At Work Managing Time, Workload and E-mails Managing Successful Events Chairing Meetings Successfully The Successful Administrator Effective Internet Searching Telephone Skills Successful Receptionist Effective Writing for PR Writing for Work Report Writing Writing for the web Writing for Business Writing for Sales The Art of Delegation Successful Interviews Achieving a Positive Work-Life Balance Personal Goal Setting Project Management - Skills and Processes Handling and Managing Information Getting The Best From Your Team Personal and Professional Development Developing the new Manager ‘Eye-Opener’ on Mediation Train the Trainer Successful Appraisal Team Building Absence Management Difficult Conversations Managing Change Doing Equality Audits Preparing for the Gender Equality Duty Conducting Equality Impact Assessments Cultural and Diversity Awareness Introduction to PR High Impact Presentations Throw away the Stress
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