Overview

Many organisations are going through change and Managers are tasked with key messages and to engage staff in the change process. This workshop will help to to enhance the skills that encourage clear and open communication for leading and managing transition and provide a forum for managers to share experience and practice in these skills.
The workshop is highly participative, giving delegates the opportunity to practice the skills required when having difficult conversations with their staff about change. It aims to help managers gain confidence and feel more comfortable about discussing difficult issues in a successful and sensitive way that will make staff members feel valued and supported. 

Content

We will help managers to revise and hone skills in the following:

• Theory of change
• The impact of communication not being effective.
• Active listening
• Barriers to engagement
• Giving and receiving feedback
• Skilful and dispassionate presentation of difficult news
• Understanding the needs of others.
• Self awareness and understanding the emotions of others.
• Dialogue building as part of constructive action planning
• Personal action plans for development. 

Regent's College
 

At Your Venue - Talk To The Trainer
Training your people at your venue creates substantial cost and time savings. We train nationwide. Complete the form below and the trainer for this course will contact you within 24 hours. Or call 020 7622 2400.

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How many people do you want to train?    123 456 789 10+
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