Overview
What is it? It is having the knowledge and ability to know when you need information, what information is needed, where to get the information from, assessing the relevance/quality of the information and knowing how best to apply the information. 

Content
We live in an information society, and with so much information available we need to know when and how to navigate our way through this information. This is not only important for individuals, but also for organisations. In an information society/knowledge economy organisations need their employees to have the skills to manage and use information efficiently and effectively to keep their competitive edge. More specifically, information literate employees will:

• be better organised
• have more developed critical thinking
• demonstrate better research skills
• be more confident in communicating information externally and internally as they will have quality information available and be able to present it in a clear way
• create more ideas through stimulation by new information/sources
• produce more consistent, higher quality work through the use of reliable, quality information.

The training is best tailored to the needs of the individual organisation, however in general it will cover:

• 1. Recognising the need for information. Identifying a problem, or working with a new product/service
• 2. Types of information and information sources. Either experience of that situation/product or academic knowledge of the topic
• 3. Where to find the information. From colleagues, other organisations, books, journals, internet search 
• 4. Evaluation of the information. Who, why, when
• 5. Organisation of information. Relevance of the information, who is it useful for, how long is it useful, what format is needed
• 6. Communication. Who needs to know, in what format and when. 

Regent's College
 

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Course*	Course (s) Your Are Interested In Todays PA Minute Writing Made Simple Minute Writing Made Simple – 2 day Assertiveness At Work Managing Time, Workload and E-mails Managing Successful Events Chairing Meetings Successfully The Successful Administrator Effective Internet Searching Telephone Skills Successful Receptionist Effective Writing for PR Writing for Work Report Writing Writing for the web Writing for Business Writing for Sales The Art of Delegation Successful Interviews Achieving a Positive Work-Life Balance Personal Goal Setting Project Management - Skills and Processes Handling and Managing Information Getting The Best From Your Team Personal and Professional Development Developing the new Manager ‘Eye-Opener’ on Mediation Train the Trainer Successful Appraisal Team Building Absence Management Difficult Conversations Managing Change Doing Equality Audits Preparing for the Gender Equality Duty Conducting Equality Impact Assessments Cultural and Diversity Awareness Introduction to PR High Impact Presentations Throw away the Stress
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