Overview

This overview will provide an opportunity to identify and hone the skills and attributes needed to perform effectively and cohesively as a team. It will look at identifying individual strengths and contribution to the team; how team members can motivate themselves and colleagues and help you to develop better strategies for communicating effectively and getting the best out of each other and subsequently getting the best out of communication with customers. 

Content

We will cover:

• The art of communication.
• The impact of communication not being effective.
• Personal strengths and contributions.
• What our customer needs.
• Teamwork
  • - what makes it work
  • - communicating success
• Understanding the needs of others.
• Getting the best out of each other – including motivation.
• Self awareness and understanding the emotions of others.
• Personal action plans for development.

Regent's College
 

At Your Venue - Talk To The Trainer
Training your people at your venue creates substantial cost and time savings. We train nationwide. Complete the form below and the trainer for this course will contact you within 24 hours. Or call 020 7622 2400.

Course*	Course (s) Your Are Interested In Todays PA Minute Writing Made Simple Minute Writing Made Simple – 2 day Assertiveness At Work Managing Time, Workload and E-mails Managing Successful Events Chairing Meetings Successfully The Successful Administrator Effective Internet Searching Telephone Skills Successful Receptionist Effective Writing for PR Writing for Work Report Writing Writing for the web Writing for Business Writing for Sales The Art of Delegation Successful Interviews Achieving a Positive Work-Life Balance Personal Goal Setting Project Management - Skills and Processes Handling and Managing Information Getting The Best From Your Team Personal and Professional Development Developing the new Manager ‘Eye-Opener’ on Mediation Train the Trainer Successful Appraisal Team Building Absence Management Difficult Conversations Managing Change Doing Equality Audits Preparing for the Gender Equality Duty Conducting Equality Impact Assessments Cultural and Diversity Awareness Introduction to PR High Impact Presentations Throw away the Stress
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or training needs,
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